PRIVACY POLICY

Your privacy is important to us.
This Privacy Policy explains how Nini Patsatsia Footwear (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit www.patsatsia.com or make a purchase.

We are committed to ensuring your data is handled securely and transparently in accordance with GDPR standards.

1. Information We Collect

a) Personal Information

Collected when you place an order or create an account:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Payment information (processed by secure third-party providers)

b) Automatically Collected Data

Collected when you browse the website:

  • IP address
  • Device and browser type
  • Pages viewed
  • Cookies and tracking technologies
    This information helps us improve user experience and website performance.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate order updates and support
  • Improve website performance and content
  • Personalize customer experience
  • Detect and prevent fraud
  • Comply with legal and tax obligations

We never sell your personal data to third parties.

3. Payment Security

We do not store customer card data.
All payments are handled securely through approved payment processors with encryption standards.

4. Cookies

Our website uses cookies to:

  • Enable essential website functions
  • Save your cart and preferences
  • Analyze site traffic
  • Support marketing and analytics integrations

You may disable cookies in your browser settings at any time.

5. Sharing Your Information

We share information only when necessary:

  • With courier services (Aramex) for order delivery
  • With payment providers to complete transactions
  • With analytics or hosting services to improve performance
  • When required by law or regulatory obligations

We do not share personal data with third parties for marketing.

6. Data Retention

We keep your information only as long as needed to fulfill purchase obligations or as required by law.
You may request deletion of your data at any time.

7. Your GDPR Rights (EU Customers)

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Restrict or object to processing
  • Request data portability

To exercise these rights, please contact: info@patsatsia.com

8. Email Communications

If you subscribe to our newsletter or make a purchase, you may receive emails related to:

  • Order confirmations
  • Shipping updates
  • New collections
  • Promotions and brand news

You may unsubscribe at any time.

9. Third-Party Links

Our website may include links to external websites (payment gateways, social media).
We are not responsible for their privacy practices.

10. Updates to This Policy

We may revise this Privacy Policy at any time.
The latest version will always be available on this page with an updated date.

11. Contact Us

For any privacy-related questions, please contact:
📧 info@patsatsia.com
📍 Tbilisi, Georgia